Knowledgebase
Knowledgebase - Categories
- Account Questions ( 9 )
- Information on billing, payment and subscriptions
- CPanel ( 47 )
- CPanel Video Tutorials
- Domain Registration ( 7 )
- Information on domains, dns services and registrars
- Legal ( 6 )
- About Us, Terms of Service, Privacy Policy, Release From Liability & Promise Not To Sue
- Site Building ( 6 )
- How to build websites and getting them online
- Support ( 5 )
- Technical support and setup information
Most Popular Articles
- Who owns the domain name I register?
- Your domain name belongs to you until your registration expires, even if you cancel your plan.
SophiaHosting does not in any way intervene with the domain, nor hijack, lock, sell or use the domains you register. There is no obligation to host with SophiaHosting, in fact the domain registration and web hosting services are separate and not ...
Views: 1017
- What is "overselling" and what is SophiaHosting's policy on that?
- Overselling is a term that is used by the web hosting community to describe what happens whenever a web host oversells their services. This means that if the web host has 1,000 GB of bandwidth per month and the host sells 20 packages that include 1,000 GB per month of data transfer, then this totals 20,000 GB of monthly bandwidth and thus the ...
Views: 985
- Why does SophiaHosting not offer "unlimited" plans?
- Some companies offer "unlimited bandwidth" and "unlimited web space". While this may seem tempting, it is of course obvious that there is no such thing as "unlimited". Every computer or server on earth is limited by the size of its hard disc and the abilities of the Internet pipe line.
When web hosts provide "unlimited" space, they often have ...
Views: 967
- What payment methods do you accept?
- SophiaHosting uses Paypal and 2Checkout, the trusted international online payment solution and authorized reseller for thousands of tangible and digital products and services. You can pay with all major credit cards, as well as Paypal. You can be assured your transactions are secure and safe!
Do you accept any other forms of payment?
In rare ...
Views: 943
- What is the 30-day money back guarantee?
- All SophiaHosting's plans include a 30-day money back guarantee. If you are dissatisfied with our service for any reason, you will receive a full refund (minus domain name registration fee and overage charges) if you cancel your account within 30 days of the activation of your account.
The 30 day money back guarantee does NOT apply to Domain ...
Views: 882